Privacy Policy

At Porttore, we are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases from us.

1. Information We Collect

We collect two types of information:

• Personal Information: When you place an order, create an account, or contact customer service, we collect your personal details, such as your name, email address, shipping and billing address, payment information, and phone number.
• Non-Personal Information: We may also collect non-personal data such as IP address, browser type, device type, and browsing behavior to improve our website and your shopping experience.

2. How We Use Your Information

We use your personal data for several purposes:

• Order Fulfillment: To process and fulfill your orders, communicate with you about your orders, and handle returns and refunds.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing: With your consent, we may send you promotional emails, newsletters, and product updates.
• Website Improvement: To analyze website performance, user activity, and make necessary improvements for a better shopping experience.

3. How We Protect Your Information

We use advanced security measures to protect your personal information, including SSL encryption and secure payment gateways. We ensure that all personal data is securely stored and protected from unauthorized access, alteration, or destruction.

4. Sharing Your Information

We respect your privacy and will not share your personal data without your consent, except in the following cases:

• Service Providers: We may share information with trusted third-party vendors who assist us with order processing, payment handling, and marketing services.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas or government requests.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Update: Correct any inaccuracies in your data.
• Delete: Request the deletion of your personal data, subject to applicable legal obligations.
• Opt-Out: Unsubscribe from promotional emails at any time by following the unsubscribe link in our emails.

For more information or to exercise any of these rights, please contact us at [email protected].